Technology FAQs

When I try to register, my computer brings up this message “unable to write to C:\program files\XXX\mvc70.dll. “. What is this problem?

Vista requires higher permission when dealing with registry. The setup will read registry to make sure whether the prerequisite packages are installed. Please login as “administrator” when start your computer and register it again.

I am getting the message “Access denied” while opening the application.

This is because Vista requires a higher level of permission, it protects the computer from trojan programs or virus doing damages to the computer. Please login as “administrator” when start your computer and try to use the software again.

Is Free Registry Repair Master targeted at novice or advanced users?

Free Registry Repair Master is designed to be simple to use for novice users, although this product has more advanced features too.

How do I undo changes made to the Windows Registry by Registry Repair Master?

To undo any changes made by Registry Repair Master, complete the following steps:

  1. On the Main Status screen, click the Restore button.
  2. On the Restore registry backup screen, select the check boxes next to the backups you want to restore.
  3. Click Restore at the bottom of the screen.

When starting Free Registry Repair Master I get the error This program has been damaged.

To resolve the issue, complete the following steps:

  1. Ensure that Free Registry Repair Master has been closed.
  2. Uninstall Free Registry Repair Master by clicking on Start -> All Programs / Programs -> Free Registry Repair Master (folder) -> Uninstall Registry Repair Master and follow the prompts to remove the application from your computer.
  3. If necessary, navigate to the “Registry Repair Master” folder on your hard drive and delete the folder and its entire contents. This is folder is usually found within the “Program Files” folder.
  4. Re-install Registry Repair Master.

I lost my registration password and I want to reinstall Registry Repair Master. What should I do now?

If you need to retrieve a lost serial number, please send us your User Name and Email Address in registration to info@PCGasStation.com. You will get an answer within 24 hours.

I’ve installed the latest version of Registry Repair Master. Do I have to register it again? How can I figure out if the registration is complete or not?

You can easily find out if your registration is complete or not through: a) If you have an unregistered version installed at your computer, it would remind you to register, and what you have to do is entering Serial number. b) There is no watermark banner in the middle of the screen of output files after your Free Registry Repair Master has been registered.

Is there a user guide or manual available for this software?

You can use our Help file which is included in the toolbar after you launch in. If you still got some questions beyond these answers, please contact our support team at support@PCGasStation.com.
I get a runtime error message on startup.

Sometimes, you may encounter errors caused by some VB runtime and MS scripting files not having been properly installed or removed from your system.

  1. Ensure that Free Registry Repair Master has been closed.
  2. Uninstall Free Registry Repair Master by clicking on Start -> All Programs / Programs -> Free Registry Repair Master (folder) -> Uninstall Registry Repair Master and follow the prompts to remove the application from your computer.
  3. 3. If necessary, navigate to the “Registry Repair Master” folder on your hard drive and delete the folder and its entire contents. This is folder is usually found within the “Program Files” folder.
  4. 4. Re-install Registry Repair Master.

If this still does not resolve this issue, please lodge a support ticket to Support Team.

Free Registry Repair Master is registered, but after scanning and repairing consecutively, the same number of problems appear.

Please ensure you have the latest version of Free Registry Repair Master installed.

If this problem persists, it may be caused by recurring invalid entries, which can be created by the normal operation of some applications (including the Windows operating system itself). For example, when an application is executed, it may create files on your hard drive and place entries into the Registry that reference these files. When the program is shut down, it may remove these files from the drive but not their references in the Registry, thus creating invalid entries.

Free Registry Repair Master appears to freeze and/or go white and indicate Not Responding during a Deep Scan.

Although Free Registry Repair Master may appear to hang during a scan, it is still running. Occasionally, Registry Repair Master needs additional time to build its invalid entry list within the detected problems window, which can make the application appear to hang during a scan. Once the invalid entry list is rebuilt, any future scans and repairs will occur within an acceptable time frame (normally within a few minutes).

Free Registry Repair Master appears to be very slow and/or freeze at Building Index…

The resident scanner of many anti-virus products significantly affects the speed of Windows Registry scanning software such as Registry Repair Master.

We have found that disabling the resident/real-time/auto-protect scanner of these products allows Registry Repair Master to scan within an acceptable time frame.

If the problem persists, please lodge a support ticket.

Free Registry Repair Master tells me it found 243 errors. I click repair and it tells me it is done. But the next time I run it, it still has 243 errors.

Mostly it comes you have to permission to delete the registry, so the computer tell you there are still 243 errors. Please login as “administrator” when start your computer and try to use Free Registry Repair Master again.